Privacy Policy
Privacy and personal data are protected. The processing of personal data of guests, customers, suppliers, partners, and other users is limited to the data necessary for the optimal provision of services. Personal data is collected, processed, and used in accordance with the content of this privacy policy and applicable data protection regulations, in particular the Swiss Federal Act on Data Protection (FADP). This privacy policy governs which personal data is collected, processed, and used.
1. Description and scope of data processing
1.1 Personal data within the meaning of these data protection provisions is all information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). This includes, in particular, name, email address, address, telephone number, as well as credit card and bank account details and VAT information.
1.2 Personal data also includes information about the use of the website. In this context, personal data may be collected as follows: information about visits to the website, such as the volume of data transferred, the location from which the data is accessed, and other connection data and resources accessed. This is generally done through the use of log files and cookies. Further information on log files and cookies can be found in section 5.
1.3 As a general rule, personal data will be destroyed or anonymized as soon as it is no longer required for the purpose of processing.
2. Intended Use
Personal data is generally used for the following purposes:
2.1 To optimally provide the required (service) services to the guest/customer;
2.2 To ensure that the website can be used as effectively and user-friendly as possible;
2.3 To fulfill obligations arising from contracts with third parties;
2.4 To enable participation in interactive offers;
2.5 To inform you about changes to the services;
2.6 For the use of other tools such as social media plugins, newsletters or web analytics tools.
3. Principles of data processing
Data processing adheres to the principles of lawfulness, proportionality, purpose limitation, transparency – in particular the fulfillment of information obligations – and data security.
4. Information regarding the user's computer, cookies
4.1 Each time the website is accessed, the following information is collected: the IP address, the browser request, and the time of this request. The status and the amount of data transferred during this request are also recorded. Furthermore, product and version information about the browser and operating system used, as well as the website from which the site was accessed, are collected. This data is used for the operation of the website; in particular, to identify and correct website errors, to determine website usage, and to make adjustments or improvements.
4.2 Cookies help in many ways to make visits to the website easier, more enjoyable, and more meaningful. Cookies are information files that the web browser automatically saves to the hard drive of the user's computer when this website is visited.
Cookies are used, for example, to temporarily store selected services and entries when filling out a form on the website, so that the entries do not have to be repeated when accessing another subpage. Cookies may also be used after registration to identify the user as a registered user, so that logging in again is not necessary when accessing another subpage.
If you do not wish to use browser cookies, you can configure your browser to reject them. In this case, you may only be able to use the website to a limited extent or not at all. If you only want to accept cookies from this website, but not those from the service providers and partners we use, you can select the "Block third-party cookies" setting in your browser.
5. Data security
All information transmitted through the use of this website is stored on servers within Switzerland/the European Union. Since the transmission of information via the internet is generally not completely secure, the security of data transmitted to the website via the internet cannot be guaranteed. However, the website and other systems are protected against loss, destruction, access, alteration, or distribution of data by unauthorized persons through technical and organizational measures.
6. No disclosure of personal data
Subject to consent to data transfer, legal provisions, and/or official or court orders authorizing or obligating data transfer, personal data will not be disclosed to third parties. This may include, in particular, the disclosure of information for purposes of law enforcement, public safety, or the enforcement of intellectual property rights.
7. Changes to this Privacy Policy
We reserve the right to amend this privacy policy at any time with effect for the future. The current version is available on the website. To stay informed about the applicable privacy policy, please visit this website regularly.
8. Rights of the guest/customer
You have the right to request information about your processed personal data. In particular, you have the right to information about the personal data itself, the purpose of the processing, the retention period or, if this is not possible, the criteria used to determine this period, the origin of the data if it was collected from third parties, where applicable, the existence of automated individual decision-making, and any recipients or categories of recipients to whom personal data is disclosed. You also have the right to withdraw any consent you may have given for the use of your personal data at any time. These rights can be exercised at any time by contacting the company.
February 2024